Lukki Terms and Conditions

Welcome to Lukki. These Terms and Conditions govern your use of our website and services, and by creating an account with us, you agree to be bound by the terms set out below. We are Just Entertainment B.V., registered under No. 160603 at Scharlooweg 39, Willemstad, Curaçao, and we operate Lukki under license OGL/2024/164/0246 issued by the Curaçao Gaming Authority. Please read this document carefully before you register with Lukki casino, as it forms a binding agreement between you and us.

Acceptance of Terms

By accessing lukki.com, completing lukki casino login, or using our lukki app, you confirm that you are at least 18 years old (or the legal age in your jurisdiction) and that you accept these terms in full. If you do not agree with any part of these conditions, you must not use our online casino Lukki services. We reserve the right to amend these terms at any time, and continued use of your account after changes are published constitutes your acceptance of the revised terms.

Eligibility and Restricted Territories

We provide our services to players in Canada, Australia, New Zealand, Norway, Austria, Switzerland, and other international markets, subject to local law. We do not accept real-money deposits or gameplay from residents of the United States, United Kingdom, Netherlands, Spain, Italy, France, Germany, Poland, Belarus, North Korea, China, Belgium, Portugal, Bulgaria, Curaçao, Cyprus, Georgia, Gibraltar, Greece, Guernsey, Isle of Man, Ireland, Israel, Jersey, Taiwan, Russia, and their territories. Separately, we apply a citizenship-based bonus ban covering Bulgaria, Macedonia, Republic of Moldova, Philippines, Sierra Leone, Spain, Belarus, and Ukraine. If we cannot confirm your residency status, we may request proof of address and may void any related winnings.

Account Registration

To use Lukki casino, you must create an account by completing the sign-up form and providing accurate personal information. Lukki casino sign up requires you to keep your login credentials confidential and to notify us immediately if you suspect unauthorized access. We may request identity verification documents at any stage to comply with our anti-fraud and anti-money-laundering obligations. We reserve the right to suspend or close accounts that provide false information or fail verification.

Deposits and Withdrawals

We accept a wide range of currencies including EUR, USD, CHF, CAD, AUD, NOK, NZD, ZAR, INR, and major cryptocurrencies such as BTC, ETH, BCH, XRP, USDT, USDC, BNB, DOGE, TRX, and ADA. Promotional values convert from a EUR base using fixed rates published on our site. Minimum deposits start at 20 EUR/USD (30 CAD/AUD/NZD), with method-specific floors applying to cards, e-wallets, and crypto rails. All our deposit methods, including Visa, Mastercard, Skrill, Neteller, MiFinity, Interac, and CoinsPaid crypto processing, are fee-free and instant.

Withdrawals are processed back to the original deposit method wherever possible, and we apply per-transaction ceilings that vary by payment rail. We enforce calendar day, week, and month withdrawal limits measured from 00:00 to 23:59 UTC, and a cumulative daily profit limit of USD 50,000 applies across every 24-hour UTC period; amounts exceeding this limit may be voided at our discretion. Every deposit carries a 3x wagering requirement before connected funds become withdrawable. Our team may hold a lukki casino withdrawal pending verification and anti-fraud checks, though cashouts are instant once cleared on every published rail.

Bonuses and Promotions

We offer a Welcome Offer of up to 4,000 €/$ plus 300 Free Spins spread across your first four deposits, along with a VIP First Deposit Bonus and other seasonal promotions such as Wild Tuesday Madness, Triple Choice Thursday, and Friday Frenzy. Our lukki bonus codes and lukki casino bonus codes must be entered correctly at the time of deposit to qualify. Unless a specific promotion states otherwise, our general bonus rules require 40x wagering of the bonus amount or free-spin winnings within 7 days of crediting, with maximum bet limits during wagering set at 5 USD/EUR/CHF, 8 AUD/CAD/NZD, 50 NOK, or 100 ZAR.

Game contribution rates toward wagering differ: slots generally contribute 100% (with named exceptions), roulette 25%, blackjack and game shows 10%, and baccarat and other games 0%. We also maintain a Forbidden Bonus Games list. Winnings from deposit bonuses are capped depending on currency, and any lukki no deposit bonus or no-deposit free spins carry separate, lower caps both before and after your first deposit. We define bonus abuse broadly, covering low-risk betting systems, contribution manipulation, and patterns resembling automated play, and we reserve the right to void winnings obtained through such abuse. Only one bonus may be active per account at any time.

Loyalty Program

Our Yacht Club loyalty program rewards real-money play across seven tiers, from Jet Ski to Super Yacht, with points earned on slots, roulette, blackjack, and baccarat. Points can be exchanged for bonus money at improving rates as you climb tiers, and exchanged bonuses carry a 40x wagering requirement. Our VIP Paradise program offers higher limits, faster withdrawals, a personal account manager, and exclusive events for qualifying high-value players who contact our support team directly.

Games and Fair Play

Lukki online casino features more than 14,000 games from leading providers, including Pragmatic Play, Hacksaw Gaming, Betsoft, and BGaming, spanning pokies, table games, live dealer titles, and progressive jackpots. Our live casino games include blackjack, roulette, baccarat, and game shows powered by trusted live providers. All games available through casino Lukki use certified random number generation, and outcomes cannot be influenced by us or by any third party once a round begins.

Responsible Gambling and Account Management

We are committed to promoting responsible play and offer self-exclusion, deposit limits, and cooling-off tools accessible through your account settings. If your account remains dormant for 120 days without login activity or transactions, we may charge a monthly maintenance fee of 10 EUR until activity resumes or the balance is exhausted.

Customer Support

Our support team is available 24/7 via live chat, and you can also reach us by email at support@lukki.com or through our FAQ section. Whether you have questions about lukki casino login, withdrawal processing, or bonus terms, we aim to respond promptly and helpfully.

Limitation of Liability and Governing Law

We provide our services on an "as is" basis and do not guarantee uninterrupted access to Lukki casino online. We are not liable for losses arising from technical failures, third-party payment providers, or events beyond our reasonable control. These terms are governed by the laws applicable to our Curaçao license, and any disputes will be handled in accordance with our licensing framework.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect regulatory, operational, or promotional changes. We encourage you to review this page regularly, as your continued use of Lukki constitutes acceptance of any amendments.